SHIPPING & RETURNS
SHIPPING
Always free shipping!
International 5-20 days
RETURN POLICY
You can return any item purchased on February First within 14 days of the delivery date. Here’s how:
- Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
- Contact February First (online@feb1st.com) to receive your UPS prepaid label
- Contact UPS (www.ups.com) to arrange the pick-up of your package wherever you wish
Once your package reaches the warehouse, please allow 3 to 7 business days for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation email.
EXCHANGES
If you wish to change the size and/or color of an item that you purchased, you can do so at no additional cost within 14 days of delivery date. Please contact online@feb1st.com